> Frequently Asked Questions - Party Direct, Incorporated

We will be closed on November 28th and 29th for Thanksgiving! Nothing will ship out until December 2nd. We wish you a Happy Thanksgiving!

Frequently Asked Questions

Ordering FAQ's


Can I change or cancel my order after it was placed?
  • We will always do our best to accommodate any customer's request. If your order has already shipped, we can refund you the product minus the restocking fee and shipping fees

What Payment options are available?

  • We accept Visa, Mastercard, American Express, Discover credit cards and Paypal payments. If you are an approved Net 30 customer, we will accept a check.

If I don't see a product I want on your website, can I get it?

  • Yes, we will make every effort to find the product you are requesting in a timely fashion.