As a customer-focused organization, we strive to ensure that each purchase meets your expectations.  However, we understand that there may be rare instances where you are not entirely satisfied with your purchase.  In this situation, please call us within 30 days for return instructions.  To be eligible for a refund, items must be in their original, unused, and unopened condition. 
Return shipping costs are the customer’s responsibility.  Please call us at 800-548-7868, EST, to get returned shipping instructions.

Once you receive your order, please inspect the items immediately.  If you notice any defects, damages, or discrepancies (receiving an incorrect item), with your order, contact us immediately.  If you are able to provide us with a photo of the issue, it will assist in expediting the evaluation process, allowing us to resolve the matter quickly.  Depending on the issue, you will receive a replacement or correct item, or a refund.  We may need to issue a FedEx call tag to have the damaged, defected, or incorrect item picked up.

Once the product(s) is/are returned and inspected, if the claimed issue is found to be accurate, a refund will be processed promptly in accordance with our company’s return policy.

Customer service is of utmost importance to us, and we are dedicated to providing a seamless return process for all of our valued patrons.